We lead our clients structurally through three phases:
We start with awareness-building and training for your decision-makers, conduct a maturity and potential analysis, and create a clear, prioritized AI roadmap as a well-founded basis for your decisions.
This phase involves the agile development and implementation of the defined AI solutions. Our core competence is the deep, vendor-independent integration into your existing system landscape (e.g., CRM and ERP systems).
We support the transformation through training to empower your employees. We offer flexible operating models, from managed service agreements to on-premise solutions, to ensure strict GDPR compliance and maximum data sovereignty.
We offer holistic, end-to-end expertise for the four central pillars of AI-driven communication:
Creation of scalable e-learning modules, corporate training videos, and interactive avatars for real-time interaction (e.g., as a website concierge or kiosk system).
Implementation of LLM-based bots for external 24/7 customer support and sales (with CRM integration) as well as for internal support automation (e.g., IT helpdesk, HR support).
Automation of call centers using intelligent voicebots. This includes 24/7 automation of standard inquiries (inbound) and (GDPR-compliant) automated follow-up calls (outbound).
Use of NLP to analyze and automatically triage (route) incoming emails. This enables the fully automated answering (dark processing) of standard inquiries, 24/7.
NexAvatar.ai positions itself as a hybrid „Trusted Advisor,“ guiding you holistically from strategy to implementation. Our process is designed to eliminate uncertainty and deliver measurable results.
