AI Consulting

From Strategy to Measurable Success

The market for Artificial Intelligence is growing rapidly, yet many companies—especially in the SME sector (Mittelstand)—are hesitant to adopt it. The reasons are often a lack of internal know-how, an unclear Return on Investment (ROI), and complex concerns regarding data protection (like GDPR).

This is precisely where our „Trusted Advisor“ approach comes in. We close this „AI adoption gap“ by not leaving you alone with the technology. Instead, we guide you from the initial idea to a successful, deeply integrated implementation.

Our structured consulting process minimizes your risk and guarantees a measurable benefit.

Phase 1: The „AI CheckUp“ (Strategy & Analysis)

We don’t start with programming; we start by listening. In our „AI CheckUp,“ we solve your most pressing problems: the „lack of AI know-how“ and the „unclear ROI.“

• Potential Analysis: Together, we identify the processes within your company (e.g., in service, marketing, or HR) that offer the greatest leverage for AI.
• Feasibility Check: We critically assess which use cases are technically feasible and what data quality is available.
• AI Roadmap: You receive a clear, prioritized roadmap from us, highlighting quick wins and long-term strategic projects.
• Your Result: A well-founded decision-making document with a clear cost-benefit analysis, minimizing your investment risk.

Phase 2: Development & Deep Integration

Based on the roadmap, we develop your AI solution. Our strategic focus is on deep integration into your existing system landscape (e.g., CRM and ERP systems).

An AI agent that does not operate in isolation but can access your customer data in real-time delivers exponentially greater value.

Phase 3: Operations, Scaling & Change Management

A successful transformation often fails not because of the technology, but because of the people. Therefore, we provide essential support for the rollout through training and building acceptance among your employees.

We offer flexible models for operation:

1. Managed Service: We take over the ongoing support, maintenance, and optimization of your AI solution based on a monthly fee.
2. On-Premise Solution: Especially for the sensitive DACH market, we offer installation in the customer’s data center. This proactively addresses concerns about GDPR and data sovereignty and is a key differentiator.

Your Benefit: A Quantifiable ROI

Our focus is on delivering a measurable, quantifiable ROI. We don’t sell features; we sell results. Our expertise in the four central pillars of „Intelligent Agents“ demonstrably leads to:

• Drastic Cost Savings (e.g., 70-80% lower production costs for training videos).
• Massive Efficiency Gains (e.g., 86% automation rate in customer service or 97% in email support).
• Significant Revenue Increases (e.g., 35% higher upsell conversion rates).

Our consulting and service portfolio includes the conception and implementation of:

• AI Avatars (for e-learning and real-time interaction)
• AI Chatbots (for service, sales, and internal processes)
• AI Telephony Avatars (Voicebots) (for call center automation)
• Intelligent Email Automation (for 24/7 service centers)